This page clearly describes how your personal information is collected, stored, and used on the 24 be platform. Please read it in full before using the platform.
When you register an account on 24 be, we collect your name, date of birth, email address, mobile number, and Bangladesh address. This information is used to verify your identity and keep your account secure. A copy of your national ID or passport may be requested for age verification. All information provided is stored on encrypted servers and protected from unauthorized access. Your personal information is never sold or rented to third parties. The sole purpose of data collection is to provide you with a safe and quality service.
Behavioral data — such as how you navigate the platform, which games or sports events you participate in, and how long you remain active — is collected automatically. This information helps us improve our service quality, create personalized experiences, and resolve technical issues more quickly. Your device type, operating system, browser version, and IP address may also be logged. This data is not used to build individual profiles; rather, it is used for overall service analytics. It also helps detect unusual usage patterns to ensure responsible gaming.
Payment method information is collected during deposits and withdrawals, but full card numbers or bank account details are not stored on our servers. All financial transactions are processed in accordance with PCI-DSS standards and handled through secure third-party payment gateways. Your transaction history is stored in your account and can be viewed at any time. To comply with anti-money laundering laws, transaction information above a certain amount may be reported to regulatory authorities. The security of your financial information is our highest priority.
24 be's website and app use cookies and similar technologies to keep your login session active and remember your preferences. Your consent is obtained before using any cookies beyond essential ones. You can disable cookies at any time through your browser settings, though this may limit certain services. Data obtained from analytical cookies is used solely to improve platform performance. We do not share cookie data with any advertising networks.
You can request a copy of your personal information held by us at any time. We are obligated to provide the data within 30 business days of receiving your request. To request access to your information, please contact our support team. Data will be provided after identity verification. This right is consistent with Bangladesh's data protection guidelines.
If any information stored in your account is incorrect or incomplete, you can request a correction. Some details can be updated directly from your account settings. For changes to verified information, you will need to contact the support team. Correction requests are processed as quickly as possible. Keeping your information accurate is also important for the security of your account.
After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period in cases of legal obligations or ongoing disputes. We will act on deletion requests as quickly as possible upon receipt. Completely removing data from backup systems may take some time. Contact our support team for more details about this process.
We keep your information secure through industry-standard SSL encryption, firewalls, and regular security audits. In the event of a data breach, we will promptly notify affected users. Our staff can only access user data when strictly necessary. Data protection policies are reviewed and updated on a regular basis. Your trust is our most valuable asset.
24 be never sells your personal information to third parties for marketing or advertising purposes. Limited data may be shared with trusted partners for payment processing, identity verification, and technical services, and those partners are equally bound to uphold the same privacy standards. Information may be disclosed in response to legal orders or requests from regulatory authorities. Any such sharing is restricted to the minimum necessary information. Every instance of data sharing with third parties is logged and reviewed on a regular basis.
This privacy policy may be updated from time to time, and the latest version will always be available on this page. Registered users will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes will be considered acceptance of the updated policy. For any privacy-related questions or concerns, please contact us at: [email protected]. To learn more, please FAQ View the page or Terms & Conditions Read.